※The special gifts will be randomly selected
SPECIAL GIFT
- Video call raffle entry and gifts included in the ‘Special Gift’.
- These gifts are applicable to orders made between 2023.05.31 pm17:00 ~ 2023.06.14 pm17:00 (KST).
- Participant information must be accurately provided in the final stage of completing the order to enter the video call raffle event.
- See the corresponding notice for detailed information regarding the video call event and gifts.
CARE INSTRUCTION
[t-shirt/ hoodie/ half pants]
- Fabric: 73% Cotton, 27% Polyester
- Washing Tip: Dry Clean Recommended
[cap]
- Fabric: 85% Denim, 15% Polyester
- Washing Tip: Dry Clean Recommended / WASH SEPARATELY
SHIPPING
- Type of delivery : parcel
- Delivery fee : Differential by region and weight.
- Delivery period : to be shipped successively starting from mid-July after the pre-order period.
- Additional information : extra fee for shipping to Jeju and remote areas, and for international delivery.
- International delivery : the buyer will be responsible for any tariffs that may be incurred. Product will be disposed if the corresponding tariff is not paid within the corresponding period, redelivery not possible for product disposal due to unpaid tariffs.
REFUND & EXCHANGE
- Purchases made during the event period, being automatically entered for the raffle, cannot be canceled or refunded.
- Exchange and/or return requests must be submitted within 7 days since the product was delivered.
- Exchange and/or refund not possible if the product, label, tag has been damaged by the customer, the product has been used or washed.
- Please understand that it may take 3~4 days for the exchange and/or refund to be processed due to the need of verifying the returned product.
- Refer to the FAQ for details about how to request an exchange and/or return.
※When exchanging and/or returning the set, set-up products all delivered items have to be returned.
Exchange possible in the following cases
- Delivered product differs from the purchase history and/or product page
- Delivered product exhibits damage/deterioration or has been heavily stained
- When making an exchange, submit the exchange request through the mall where the product was purchased and send only the corresponding apparel without including the photocards.
[Special gifts information]
- Small scratches, indentations, folds not accepted as reasons for exchange or refund, exchange requests processed only in the case that the delivered item is heavily damaged and is in stock. (Difficult to process redelivery when out of stock)
- Be careful when opening the package using scissors or knives as it could cause cuts or scratches on the items.
- Record an unboxing video when opening the package. In the case that the special gift has been omitted, redelivery will only be possible when it can be verified through the recorded video.
- Exchange not possible without the submission of the unboxing video. Please start the recording since the moment of opening the parcel and/or box.
- If the corresponding special gift has been omitted, send the following information to the email provided below: store used for purchase / order number / name of buyer / unboxing video.
※The special gifts will be randomly selected
SPECIAL GIFT
- Video call raffle entry and gifts included in the ‘Special Gift’.
- These gifts are applicable to orders made between 2023.05.31 pm17:00 ~ 2023.06.14 pm17:00 (KST).
- Participant information must be accurately provided in the final stage of completing the order to enter the video call raffle event.
- See the corresponding notice for detailed information regarding the video call event and gifts.
CARE INSTRUCTION
[t-shirt/ hoodie/ half pants]
- Fabric: 73% Cotton, 27% Polyester
- Washing Tip: Dry Clean Recommended
[cap]
- Fabric: 85% Denim, 15% Polyester
- Washing Tip: Dry Clean Recommended / WASH SEPARATELY
SHIPPING
- Type of delivery : parcel
- Delivery fee : Differential by region and weight.
- Delivery period : to be shipped successively starting from mid-July after the pre-order period.
- Additional information : extra fee for shipping to Jeju and remote areas, and for international delivery.
- International delivery : the buyer will be responsible for any tariffs that may be incurred. Product will be disposed if the corresponding tariff is not paid within the corresponding period, redelivery not possible for product disposal due to unpaid tariffs.
REFUND & EXCHANGE
- Purchases made during the event period, being automatically entered for the raffle, cannot be canceled or refunded.
- Exchange and/or return requests must be submitted within 7 days since the product was delivered.
- Exchange and/or refund not possible if the product, label, tag has been damaged by the customer, the product has been used or washed.
- Please understand that it may take 3~4 days for the exchange and/or refund to be processed due to the need of verifying the returned product.
- Refer to the FAQ for details about how to request an exchange and/or return.
※When exchanging and/or returning the set, set-up products all delivered items have to be returned.
Exchange possible in the following cases
- Delivered product differs from the purchase history and/or product page
- Delivered product exhibits damage/deterioration or has been heavily stained
- When making an exchange, submit the exchange request through the mall where the product was purchased and send only the corresponding apparel without including the photocards.
[Special gifts information]
- Small scratches, indentations, folds not accepted as reasons for exchange or refund, exchange requests processed only in the case that the delivered item is heavily damaged and is in stock. (Difficult to process redelivery when out of stock)
- Be careful when opening the package using scissors or knives as it could cause cuts or scratches on the items.
- Record an unboxing video when opening the package. In the case that the special gift has been omitted, redelivery will only be possible when it can be verified through the recorded video.
- Exchange not possible without the submission of the unboxing video. Please start the recording since the moment of opening the parcel and/or box.
- If the corresponding special gift has been omitted, send the following information to the email provided below: store used for purchase / order number / name of buyer / unboxing video.
